Purpose
The Seller Code of Conduct outlines the ethical, legal, and professional standards required for all sellers on KLD Wholesaler. Our marketplace is built on trust, transparency, and fair trade practices. By listing products on KLD Wholesaler, you agree to follow these principles at all times.
1. Compliance with Laws and KLD Policies
- Follow all applicable local, national, and international laws when selling through KLD Wholesaler.
- Adhere to all KLD Wholesaler Terms, Conditions, and Policies, including those related to product listings, pricing, shipping, returns, and dispute resolution.
- Maintain full responsibility for understanding legal and regulatory requirements in your selling region and in the regions you ship to.
2. Accuracy and Honesty in Information
- Keep all account details, business registration, and contact information accurate and up to date.
- Do not misrepresent your identity, business, or brand affiliation in any way.
- Product listings must be truthful, clear, and free of misleading claims—including descriptions, specifications, pricing, and images.
- All product images must accurately depict the product being sold, without deceptive edits or unrelated visuals.
3. Product Safety and Legitimacy
- Only list genuine, legal, and safe products.
- Products must meet all industry safety standards, certifications, and quality requirements in the destination country.
- Counterfeit, stolen, expired, hazardous, or prohibited goods are strictly banned.
4. Professional and Respectful Conduct
- Communicate with buyers, dropshippers, and KLD support in a professional, respectful, and timely manner.
- Avoid any form of misleading, inappropriate, or offensive behavior, including:
- False product claims
- Misuse of customer information
- Inappropriate language or content in listings or messages
- Ensure all business dealings reflect the trust and reputation of the KLD Wholesaler brand.
5. Fair Selling Practices
Unfair, deceptive, or manipulative practices are prohibited, including:
- Artificially boosting sales or rankings through fake orders, incentivized purchases, or keyword manipulation.
- Influencing product reviews with false, misleading, or inauthentic feedback.
- Attempting to harm competitors’ listings, reputation, or ratings.
- Misrepresenting sales rank, performance statistics, or product availability.
6. Account Usage Rules
- You may operate only one KLD Wholesaler seller account per region, unless granted written approval for multiple accounts due to legitimate business needs such as:
- Managing separate brands or companies
- Manufacturing for distinct businesses
- Participating in specialized programs that require separate accounts
- All accounts must remain in good standing with no outstanding violations.
7. Pricing Integrity
- Set prices independently and competitively, without collusion or agreements with other sellers.
- Avoid price manipulation or practices that could violate anti-price-fixing laws.
8. Commitment to a Trustworthy Marketplace
- All seller activities must contribute to a fair, safe, and trustworthy buying experience for dropshippers and direct customers.
- KLD Wholesaler reserves the right to investigate, suspend, or terminate seller accounts that violate this Code of Conduct.
Acknowledgment: By selling on KLD Wholesaler, you confirm that you understand and agree to this Seller Code of Conduct. Non-compliance may result in suspension or permanent removal from the marketplace.